Reference # 17-01609 Title SNOW functional consultant
Position Type Contract
Experience Level Contract
Start Date / End Date 2017-11-06 00:00:00 --- 1969-12-31 19:00:00
Position description: Mid-level SNOW functional consultant who will be involved in functional, design, process and SOP documentation. This position might evolve into end to end SNOW functional consultant role in future.

Location: Cambridge, MA
Level : L3
Rate: $70/hr

Should have worked on Pharma/Health care domain
  1. Job Description:
Involve in ITIL / ITSM (ServiceNow) implementations
Coordinate with Process, Development and project teams to document;
o solution design & operational procedures
o policies, processes, procedures, work instructions etc
  1. Essential requirements:
Minimum IT experience required is 5 7 years out of which at least 2 4 years in ITIL process management
Hands-on functional consulting experience in ServiceNow
Strong analytical, communication, presentation and documentation skills
Excellent English communication skills, both written and verbal, including business writing skills
ITIL Expert/Intermediate/Foundation modules Certified